HOW TO GET STARTED
Need a quote? Visit our Request a Custom Quote page, enter your order details and select submit. We have a dedicated sales team in place ready to review your order.
Or you can Select a Product Here on our website and add your logo to it with our Online Design Studio. After you have added your customized products to your cart and submitted them on our website, our sales team will then follow up with you via email within the next business day to confirm your order details and pricing.
APPROVAL PROCESS
Our team will then provide you with a quote and graphic preview for approval via email. We wait until your final approval to begin producing an order.
Approving an order means you are approving your artwork, as well as the garment style, color, sizes and print placement. Payment for the order is also due at this stage, before production begins. We accept payment via all major credit cards, Interac e-Transfer and in store via cash or cheque.
PRODUCTION
This is where the magic happens! Our team sources in your blank garments from across North America and gets to work customizing them with your artwork and finishings. Our standard turn around time is 10 business days on most custom printed and embroidered orders. Certain special order products like promotional products are 3-4 weeks. Rush orders are available by request at an additional cost, depending on the season and availability.
READY FOR PICKUP OR SHIPPING
Our team will notify you via email when your order is complete. Orders of $300 or more before tax qualify for free ground shipping within Canada. Our free ground shipping program uses UPS, Purolator, Canada Post and Loomis, depending on package size and destination. For orders smaller than $300, shipping is still available, starting at $19.95 per order. Express shipping options are also available for an additional cost.
Local customers are welcome to pick up their orders at our production facility at 4302 PE-13 in Hunter River, or at the West Royalty Irving at 644 University Ave. in Charlottetown.
REORDERS
Need to order more? We can definitely help! Please send our team an email to arrange a reorder at sales@staygolden.ca and we'll get it set up and into production for you.
